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The Department of Medical Assistance Services (DMAS) will review your AIMS registration request
to confirm you are affiliated with the Provider. If you are a representative firm (an independent firm
representing a Provider), we will also need to verify your affiliation with the Provider. The review may
take 2-3 business days to complete. You will be notified by email if your request is approved or denied.
Please note that your appeal must be filed with DMAS by the deadline date. If your deadline is approaching and your AIMS registration request has not been approved, make sure your appeal is filed by the deadline through mail (600 E. Broad Street, Attn: Appeals Division, Richmond, VA 23219), email (appeals@dmas.virginia.gov), or fax (804) 452-5454. Your appeal request is not deemed filed until it is received by the DMAS Appeals Division.
If you need assistance with registering or logging into AIMS, call the AIMS Helpline at 804-486-2865 or email aimshelp@dmas.virginia.gov
If you have any questions about this process, you can contact the DMAS Appeals Division by phone at (804) 486-2865.
Sincerely,
DMAS Appeals Division
Please note that your appeal must be filed with DMAS by the deadline date. If your deadline is approaching and your AIMS registration request has not been approved, make sure your appeal is filed by the deadline through mail (600 E. Broad Street, Attn: Appeals Division, Richmond, VA 23219), email (appeals@dmas.virginia.gov), or fax (804) 452-5454. Your appeal request is not deemed filed until it is received by the DMAS Appeals Division.
If you need assistance with registering or logging into AIMS, call the AIMS Helpline at 804-486-2865 or email aimshelp@dmas.virginia.gov
If you have any questions about this process, you can contact the DMAS Appeals Division by phone at (804) 486-2865.
Sincerely,
DMAS Appeals Division
Provider Appeals
User Registration
Registering is fast and easy!
Complete the form below to register for the Appeals Information Management System (AIMS)
portal where you can file and view information and documents for Provider appeals.
The Department of Medical Assistance Services (DMAS) will review your AIMS registration request to confirm you are affiliated with the Provider. If you are a representative firm (an independent firm representing a Provider), we will also need to verify your affiliation with the Provider. The review may take 2-3 business days to complete. You will be notified by email if your request is approved or denied.
Please note that your appeal must be filed with DMAS by the deadline date. If your deadline is approaching and your AIMS registration request has not been approved, make sure your appeal is filed by the deadline through mail (600 E. Broad Street, Attn: Appeals Division, Richmond, VA 23219), email (appeals@dmas.virginia.gov), or fax (804) 452-5454. Your appeal request is not deemed filed until it is received by the DMAS Appeals Division.
If you need assistance with registering or logging into AIMS, call the AIMS Helpline at 804-486-2865 or email aimshelp@dmas.virginia.gov
If you have any questions about this process, you can contact the DMAS Appeals Division by phone at (804) 486-2865.
Sincerely,
DMAS Appeals Division
The Department of Medical Assistance Services (DMAS) will review your AIMS registration request to confirm you are affiliated with the Provider. If you are a representative firm (an independent firm representing a Provider), we will also need to verify your affiliation with the Provider. The review may take 2-3 business days to complete. You will be notified by email if your request is approved or denied.
Please note that your appeal must be filed with DMAS by the deadline date. If your deadline is approaching and your AIMS registration request has not been approved, make sure your appeal is filed by the deadline through mail (600 E. Broad Street, Attn: Appeals Division, Richmond, VA 23219), email (appeals@dmas.virginia.gov), or fax (804) 452-5454. Your appeal request is not deemed filed until it is received by the DMAS Appeals Division.
If you need assistance with registering or logging into AIMS, call the AIMS Helpline at 804-486-2865 or email aimshelp@dmas.virginia.gov
If you have any questions about this process, you can contact the DMAS Appeals Division by phone at (804) 486-2865.
Sincerely,
DMAS Appeals Division